Heather Hites has been promoted to customer engagement specialist at the Virtual Branch of Hoosier Heartland State Bank.
Hites has been an employee-owner of HHSB for more than five years and has over 25 years of experience in customer service. In her new position, Hites will provide support through all HHSB voice and digital communication channels, which include our digital banking chat feature and consumer calls.
“Heather is dedicated to her customers and strives to help them in any way possible,” said Elizabeth Stokes, Virtual Branch manager. “I look forward to watching her grow in this new role, striving to help our customers in ways that work best for them.”
Hites graduated from Crawfordsville High School and has lived in Montgomery County her entire life. She has been married to her husband Mike for 20 years, and has three children, Savannah, Garrison and Braedon, as well as a son-in-law Dylan. Hites enjoys reading, walking her dog Gus and spending spending time with her family. She is a member of Christ 180 where she and her husband serve as deacons as well as lead the G1 Outreach Ministry.
Contact Hites at firstname.lastname@example.org or 765-364-0784.