Hoosier Heartland State Bank is pleased to announce Preston Shaw as its newest virtual branch team member.
Shaw has been an integral part of HHSB since joining the team as a CSR in June 2023. He will now play an important role in enhancing the bank’s digital banking services as an Account Specialist in the Virtual Branch, ensuring a seamless and efficient experience for HHSB’s valued customers.
As a virtual branch account specialist, Shaw will be responsible for overseeing and optimizing the bank’s digital banking platform, addressing customer inquiries, and providing expert guidance on digital banking solutions. His role will also involve collaborating with various departments to implement innovative technologies and ensure that Hoosier Heartland continues to deliver cutting-edge digital services.
“Preston is a new addition to the virtual branch team, and we are very excited to have him,” said Heather Hites, virtual branch manager. “He has great customer service experience and previous call center experience that will be a great benefit for his new role.”
Shaw graduated from North Montgomery High School and is currently attending Indiana Wesleyan University. He has five years of prior customer service experience and is a local resident of Waynetown. He enjoys playing basketball, fishing and watching sports in his free time.
The virtual branch is located in the HHSB operations center in Crawfordsville. Contact them today at info@myhhsb.com or 765-364-0784.
